Terms of Service

Last updated: 4 September 2026

1. About these terms

These terms govern your use of firswoodproperties.ae. By using this website, you agree to these terms. If you do not agree, please do not use the website.

The website is operated by Firswood Properties L.L.C., located at The Prime Tower, Marasi Drive, Business Bay, Dubai, United Arab Emirates, registered under RERA ORN 96318 and Licence No. 1598762.

2. Website information

The website provides general information about Firswood Properties, Dubai and Abu Dhabi communities and real estate services. Website content is provided for general informational purposes and does not by itself create a client, agency, fiduciary or contractual relationship.

A professional relationship begins only when the relevant parties agree the scope and terms of an engagement or transaction.

3. No offer or guarantee

Website content is not an offer, reservation, sale agreement, valuation certificate, mortgage approval or guarantee that a property or service is available.

Property availability, pricing, payment plans, measurements, completion dates, service charges, rental figures and other details may change and must be confirmed through the relevant transaction documents and independent checks.

Past performance, historical transactions, estimated yields and market commentary do not guarantee future results. Property values and rental income can rise or fall.

4. Advice and independent checks

Any recommendation depends on the information available and the client's circumstances at the relevant time. General website material is not legal, tax, accounting or regulated financial advice.

You should obtain independent legal, tax, technical and financial advice where appropriate. You remain responsible for reviewing and signing transaction documents and for deciding whether a property or service is suitable for you.

5. Property and market data

We aim to use reliable sources and to identify the period covered by market figures. Data may be delayed, incomplete, revised or affected by differences in property type, condition, size, view, payment terms and transaction structure.

Asking prices must not be treated as completed transaction prices. Projected rents or yields must not be treated as achieved results. Users should verify material information before relying on it.

6. Third parties

The website may refer or link to developers, property owners, banks, mortgage providers, portals, valuers, legal advisers and other third parties. Their names, trade marks and logos belong to their respective owners.

Display of a third-party name or logo does not by itself imply exclusivity, endorsement or responsibility for that party's acts or omissions. Third-party products and services are governed by their own terms.

7. Enquiries and communications

Submitting an enquiry does not oblige you or Firswood Properties to proceed with a service or transaction. You are responsible for ensuring that the information you provide is accurate and that you are authorised to provide it.

We may contact you using the details supplied to respond to your enquiry. Our handling of personal information is described in the Privacy Policy.

8. Acceptable use

You must not:

  • Use the website unlawfully or fraudulently
  • Attempt to gain unauthorised access to the website, server or related systems
  • Introduce malware, automated abuse or harmful code
  • Interfere with the operation or security of the website
  • Scrape, reproduce or commercially exploit substantial website content without permission
  • Submit false, misleading, abusive or infringing material

We may restrict access where reasonably necessary to protect the website, our users or our rights.

9. Intellectual property

Unless otherwise stated, website design, copy, reports, data presentation, graphics and Firswood branding are owned by or licensed to Firswood Properties. You may view and print reasonable extracts for personal, non-commercial use.

You may not republish, modify, distribute, sell or create commercial derivative works from website content without prior written permission.

10. Availability and changes

We may update, suspend or withdraw any part of the website without notice. We do not guarantee uninterrupted or error-free access, although we will take reasonable steps to maintain the website.

11. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded.

To the extent permitted by law, Firswood Properties is not responsible for indirect or consequential loss arising solely from use of, inability to use or reliance on general website content. Any liability connected with a formal client service or property transaction will be governed by the applicable signed agreement and mandatory law.

12. Indemnity for misuse

You may be responsible for reasonable losses or costs arising from your unlawful misuse of the website, infringement of another person's rights or deliberate interference with the website's operation.

13. Privacy

Our Privacy Policy explains how we collect and use personal information submitted through the website.

14. Governing law and jurisdiction

These website terms are governed by the laws applicable in the Emirate of Dubai and the federal laws of the United Arab Emirates. Subject to any mandatory forum or dispute-resolution requirement, the courts of Dubai will have jurisdiction over disputes arising from these website terms.

15. Changes to these terms

We may update these terms from time to time. The latest version will be published on this page with a revised “Last updated” date.

16. Contact

Firswood Properties L.L.C.
The Prime Tower, Marasi Drive
Business Bay, Dubai, United Arab Emirates
RERA ORN 96318 · Licence No. 1598762
Email: info@firswoodproperties.ae